Competency Definitions

Adaptability/Flexibility
Makes effective decisions and achieves desired results in the midst of changes in responsibilities, work processes, timeframes, performance expectations, organizational culture or work environment.
Applied Learning
Actively pursues learning and development in order to achieve results and to contribute to continuous improvement. Supports and encourages the learning and development of others.
Analytical Agility
Analyzes ambiguous and rapidly changing data, people and things; identifies key issues and draws logical conclusions.
Attention to Quality
Completes tasks with a concern for all the details involved; monitors and checks work or information to meet quality standards.
Building Strategic Partnerships
Uses appropriate interpersonal skill and communication methods to build constructive relationships with customers, business units, and organizations to meet mutual goals and objectives.
Coaching, Motivating and Developing Others
Applies effective interpersonal skills to improve and/or reinforce the performance of others.
Communication and Influence
Communicates effectively, verbally and nonverbally; adapts to audience.
Competitive/Entrepreneurial Mindset
Builds partnerships necessary to compete in a multifaceted energy environment; seeks and seizes profitable business opportunities; willing to take calculated risks to achieve business goals.
Contributing to Team Success
Demonstrates cooperation and collaboration while participating in a group or team.
Creativity and Innovation
Develops new insights into situations and applies innovative solutions to make organizational improvements; creates a work environment that encourages creative thinking and innovation.
Customer/Client Focus
Meets or exceeds internal and external customer/client expectations.
Decision Making
Makes decisions confidently and wisely, after adequately considering alternative courses of action.
Facilitating and Managing Change
Adapts and thrives in an environment of change and transition; energizes and alerts individuals and groups to the need for specific changes.
Initiating Action/Results-Driven
Focuses on a goal and harnesses own and others' energy to drive toward goal alignment; meets or exceeds expectations.
Information Monitoring
Develops systems to collect and assess information needed to manage a process or project.
Leading a Successful Team
Effectively manages and guides team efforts; provides appropriate feedback concerning group progress.
Managing and Valuing Diversity
Works harmoniously with others in an environment where diverse cultures, religions, philosophies, genders, races and other differences exist.
Planning, Organizing and Controlling
Manages self and provides leadership to others by developing, delegating and coordinating appropriate courses of action; delivers results on time and within budget.
Project & Process Management
Establishes a course of action for self and others to accomplish goals, utilizing appropriate resources; follows up by monitoring results and evaluating their effectiveness.
Risk Management
Seeks opportunities for business growth and change; assesses, manages and takes calculated risks.
Safety Awareness
Upholds safety standards, personally and organizationally; corrects unsafe conditions.
Sales Ability, Persuasiveness, and Negotiation
Explores positions and alternatives to reach outcomes and gain acceptance of all parties involved.
Strategic Decision Making
Identifies key factors in making decisions to achieve long-range vision and goals; anticipates impact and implements decisions.
Strategic Planning and Visioning
Develops long-range objectives and strategies; translates vision into action.