News Releases

North Shore Gas

For Release: 04/18/2013

North Shore Gas Offers Natural Gas Safety Tips to Residents Affected by Flooding

Waukegan - North Shore Gas said today it is working with local municipalities as they assess the situation caused by the heavy rains that have pelted the Chicagoland area.

The downpours have caused flooding in the backyards and basements of some homeowners. North Shore Gas crews are on stand-by if gas service needs to be shut off to secure the safety of the communities and residents. North Shore Gas said residents who are experiencing flooding situations in their homes should follow these simple steps to keep their families safe:

Safety First. Don't step in floodwater. Do not go into your basement until your gas service and electricity have been turned off. Call the North Shore Gas 24-hour gas emergency number at 866-556-6005 to turn off your natural gas and ComEd at 1-800-EDISON-1 (1-800-334-7661) to disconnect power before entering a flooded basement.

Dry Up. Drain the area using a gasoline-powered water pump located outside your home, or an electric pump connected to an outside line. Use Your Nose. If you smell natural gas, leave immediately. Don't operate gas or electric appliances. Call the North Shore Gas 24-hour gas emergency number at 866-556-6005 from your mobile phone or a neighbor's home.

Check It Out. Hire a qualified contractor to inspect appliances such as gas furnaces, water heaters and dryers. North Shore Gas can restore service to your home when these items have been inspected and are safe for you to use.

North Shore Gas will continue to work with village and city officials to monitor the flooding situation and its effect on the communities. Please visit our website at for updates.

About North Shore Gas

North Shore Gas, a subsidiary of Integrys Energy Group, Inc. (NYSE: TEG), is a regulated natural gas delivery company that serves approximately 158,000 residential, commercial and industrial customers located in 54 communities within the northern suburbs of Chicago. For more information about North Shore Gas visit the company's website:

For More Information, Contact:

  • Bonnie Johnson (Media)
    Manager, Public Relations
    (312) 240-4567
    (312) 907-7333 (CELL)